State

Michigan

By Marc Rapport | Oct. 21, 2019

Three cooperatives share how they transitioned bank customers after the credit unions became part of the community bank-buying trend.

By Erik Payne | Oct. 15, 2019

There’s a growing trend in Credit Union Land that’s encouraging employees to spend Columbus Day on the road, volunteering and giving back to their communities.

By Marc Rapport | Oct. 7, 2019

Credit unions making the move to Microsoft’s newest operating system share how they’re doing it and what they’re gaining.

 

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By Erik Payne | Sept. 23, 2019

Online appointment scheduling and in-branch queuing are helping credit union members make the most of their spare time.

By Jennifer Davis | Sept. 16, 2019

Small improvements can add up to big value for credit union products and services.

By Erik Payne | Aug. 19, 2019

A new name and a new leader at the helm have helped Arbor Financial Credit Union post double-digit growth in core performance areas. What’s next for the Michigan cooperative?

By Marc Rapport | July 15, 2019

Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.

By Marc Rapport | July 1, 2019

American 1’s new HR specialist aims to help resolve day-to-day obstacles on a staffer’s path to success.

By Marc Rapport | June 10, 2019

It’s all a matter of timing as ELGA joins in on the revitalization of a once-moribund main street in one of America’s iconic industrial cities.

By Erik Payne | May 13, 2019

MSUFCU journey mapped its eight-year-old online loan application process to identify, and address, pain points.