Taking better care of employees and increasing engagement after a difficult 2020 is on the minds of many credit union professionals. Four leaders share how they are building productive, happy teams.

A new director at United FCU brings a transparent, holistic approach to benefits and compensation to the Michigan cooperative.

The mid-Michigan credit union is refining hiring practices and tapping employees to help build a workplace where people feel included and heard.

Backed by a changing FOM and new BOD, One Detroit Credit Union targets programs to bring hope to Detroit’s abandoned neighborhoods.

Chad Knott helps Credit Union ONE keep up with the market by tracking trends and promoting innovation across the enterprise.

“Mini-CFOs” embedded across United FCU provide guidance to department leaders while gaining additional expertise of their own.

A handful of employees have worked across the Michigan cooperative to identify nearly 250 ways to improve efficiencies, member service, the employee experience, and more.

Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.

Ent, Genisys, and Corning credit unions have each taken different approaches to offer much-needed support to area establishments.

Five credit union lending executives from across the country share how the COVID-19 pandemic compares to the Great Recession.