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The big Tarheel State cooperative is counting on its 50-location contact center system to help sustain service during the crisis.
LGFCU competes for technology and data hires in a competitive market. Here’s how it attracts the right talent.
The SECU Foundation executive director applies the solution-focused philosophy of leadership she learned in the trenches to the community impact work she now leads.
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The SECU Foundation relies on personnel and resources from across its parent credit union to increase capacity and visibility.
Funded by members, the SECU Foundation works closely with its vast branch network to balance giving and impact from the mountains to the sea.
Locating call centers across its North Carolina footprint maximizes building space for SECU and provides jobs in high unemployment areas.
Before they were hashtags, the concepts of #payitforward and #GivingTuesday were entrenched in the ethos of the industry.
Nine graphs show what impact secondary capital has had within the credit union industry during the past decade.
The CEO of the Self-Help credit unions uses secondary capital to fight predatory lending and protect financially vulnerable consumers.
Credit unions making the move to Microsoft’s newest operating system share how they’re doing it and what they’re gaining.