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Wright-Patt Credit Union decided it wasn’t enough to follow its continuity plan in the face of the COVID-19 pandemic. Lessons learned from a 2019 disaster provided guidance in newly uncertain times.
A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and products.
Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide.
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Doug Fecher, CEO of Wright-Patt Credit Union, dishes on why he joined the credit union industry and how other cooperatives can entice young, up-and-coming leaders to do the same.
Wright-Patt and Greater Texas lean on a virtual presence to provide real service and build brand value.
Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
Five popular pieces cover a range of HR challenges, from bringing talent through the door to helping them work outside of it.
Five ways to serve members by providing the credit they need, when they need it.
Five ways credit unions are making it easier for members to conduct their financial business and live their lives.
Credit unions across the country are deploying creative solutions to engage members and encourage savings.