State

Oregon

By Marc Rapport | March 23, 2020

The Oregon credit union is sequestering staff while stressing member service continuity.

By Marc Rapport | March 18, 2020

A first mobile deposit begins a shift for many a member across the country as digital replaces physical in a pandemic’s wake.

By Marc Rapport | Feb. 17, 2020

The Rivermark Community president and CEO began his career as webmaster and says the front-facing member experience is a priority now equal to back-end bookkeeping.

 

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By Marc Rapport | Feb. 10, 2020

Ironworkers USA FCU uses swag and swagger to steal business from fintechs and save members big bucks.

By Marc Rapport | Feb. 3, 2020

Consolidated Community Credit Union includes a security deposit loan among its package of new mortgage products that address the housing crunch in the Northwestern city’s market.

By E.C. Harrison | Dec. 9, 2019

Cooperatives are the last refuges for holiday loans and Christmas club accounts, but members can find skip-a-payment, credit card rewards deals, and post-holiday debt consolidation programs there, too.

By Marc Rapport | Oct. 7, 2019

Credit unions making the move to Microsoft’s newest operating system share how they’re doing it and what they’re gaining.

By Erik Payne | Sept. 30, 2019

How a tiered training program develops knowledge and formalizes advancement paths for employees at Northwest Community Credit Union.

By Erik Payne | June 11, 2019

While designing its new Oregon-based regional campus, the credit union jumped at the chance to open a coffee shop staffed and run entirely by high school students.

By Marc Rapport | March 18, 2019

Twenty-five years in, the Treasury Department program’s roster is dominated by member-owned cooperative financial institutions, who find a precise mission fit.