State

Virginia

By Erik Payne | Nov. 9, 2020

In time for Veteran’s Day, the nation’s largest credit union offers lessons learned during its decades of success building long-term member relationships.

By Sharon Simpson | Oct. 19, 2020

Even the most basic principles of a credit union’s work are worth celebrating. This credit union tells its story while engaging its community.

By Marc Rapport | Aug. 17, 2020

Nearly 30,000 attendees attend virtual webinars since the pandemic halted in-person sessions in March.

 

Is Your Inbox Missing Out?

Sign up for the CreditUnions.com free newsletter and be the first to read our newest coverage of credit union strategies and insights.

sign up today

 

 

By E.C. Harrison | Aug. 17, 2020

Leaders today must consider what “concern for community” means for fairness in hiring, upward mobility, and inclusiveness in the workplace.

By Marc Rapport | Aug. 10, 2020

Easily deployed chatbot learns as it goes, saved several thousand phone calls in its first weeks.

By Aman Johal | Aug. 10, 2020

Which credit unions led the nation in the number of Paycheck Protection Program loans funded?

By E.C. Harrison | July 27, 2020

After holding frank discussions with employees and communities about diversity, equity, and inclusion, these credit unions are forming DEI councils, launching targeted charities, and more.

By Marc Rapport | July 27, 2020

Two cooperatives share how they’re encouraging digital adoption in the face of a lingering pandemic.

By Rebecca Wessler | July 20, 2020

Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to fill tomorrow’s leadership bench.

By Erik Payne | July 20, 2020

Two Virginia credit unions find new ways to engage and train out-of-office call center employees.