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The pandemic has changed the way Americans use cards. That behavior might never be the same.
HR leaders at cooperatives big and small share how they welcome new hires, from breaking bread to explaining the credit union difference.
The coronavirus vaccine should soon be available to the general population. The federal government is not mandating vaccination; some state or local jurisdictions might. What will credit unions do?
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In time for Veteran’s Day, the nation’s largest credit union offers lessons learned during its decades of success building long-term member relationships.
Even the most basic principles of a credit union’s work are worth celebrating. This credit union tells its story while engaging its community.
Leaders today must consider what “concern for community” means for fairness in hiring, upward mobility, and inclusiveness in the workplace.
Nearly 30,000 attendees have attended virtual financial education webinars since the pandemic halted in-person sessions at VACU.
Easily deployed chatbot learns as it goes, saved several thousand phone calls in its first weeks.
Which credit unions led the nation in the number of Paycheck Protection Program loans funded?
After holding frank discussions with employees and communities about diversity, equity, and inclusion, these credit unions are forming DEI councils, launching targeted charities, and more.