State

Washington

By E.C. Harrison | Aug. 5, 2019

A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.

By Erik Payne | July 22, 2019

Numerica Credit Union has served cannabis businesses for five years. Learn how the shop monitors risk for these growing businesses.

By E.C. Harrison | June 17, 2019

Four credit unions with deep experience in SBA lending weigh in on building an effective program that frees up capital and minimizes risk.

 

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By Callahan & Associates, Inc. | June 5, 2019

Join Callahan & Associates and Rachel Van Noord, director of community outreach for BECU, for an interactive discussion about the Washington credit union’s Member Summit.

By E.C. Harrison | May 20, 2019

Employee training and leadership development programs go hand in hand with succession planning. Find out how credit unions are dealing with the tight job market to retain the best employees and position them for leadership roles.

By Celeste Karwan | May 16, 2019

Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?

By Sharon Simpson | March 4, 2019

Based on member feedback, BECU now incorporates financial education into its annual meeting.

By Maya Neuman | Feb. 21, 2019

As lending rolls along at U.S. credit unions, members show their appreciation by making timely payments.

By Erik Payne | Feb. 4, 2019

Last summer was the most competitive homebuying season of all time, and credit unions are preparing for more action in 2019.

By Jay Johnson | Jan. 1, 2019

Credit unions must deliver ever-greater value to their members. This requires constant investment that is made easier, and more successful, by collaboration.