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Join Callahan & Associates and Rachel Van Noord, director of community outreach for BECU, for an interactive discussion about the Washington credit union’s Member Summit.
Employee training and leadership development programs go hand in hand with succession planning. Find out how credit unions are dealing with the tight job market to retain the best employees and position them for leadership roles.
Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?
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Based on member feedback, BECU now incorporates financial education into its annual meeting.
As lending rolls along at U.S. credit unions, members show their appreciation by making timely payments.
Last summer was the most competitive homebuying season of all time, and credit unions are preparing for more action in 2019.
Credit unions must deliver ever-greater value to their members. This requires constant investment that is made easier, and more successful, by collaboration.
BECU used member insights to rebuild its onboarding process, acclimating members to the credit union in one-third of the time.
Here are seven savvy ways credit unions across the land upped their member experience game in 2018, and shared their experience and learnings with their peers on CreditUnions.com.
An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?