State

Washington

By Marc Rapport | June 29, 2020

Rate locks and staffing boosts are two ways credit unions are pushing through mortgage applications in today’s ultra-low rate environment.

By Marc Rapport | June 15, 2020

Responding to the pandemic is helping this Evergreen State cooperative test its appetite for risk and its ability to adapt.

By Callahan & Associates, Inc. | May 21, 2020

Join Tom Berquist, marketing and co-op affairs for BECU ($22.7B, Tukwila, WA), for a discussion about how the credit union defined its purpose and strategic direction.

 

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By Sharon Simpson | May 4, 2020

A special team at BECU delves into digital to tackle user experience at the big cooperative.

By Marc Rapport | April 6, 2020

Plastic with contactless chips were being rolled out slowly. Will it become an avalanche?

By Marc Rapport | March 18, 2020

A first mobile deposit begins a shift for many a member across the country as digital replaces physical in a pandemic’s wake.

By Marc Rapport | March 16, 2020

BECU, Logix, CommunityAmerica, and MSUFCU share insight on their response and how they’re planning for the unknown.

By Callahan & Associates, Inc. | March 10, 2020

Join Callahan & Associates and Kirkbride for a discussion about WSECU’s transition from waterfall to agile project management in an effort to improve the member experience.

By Erik Payne | March 9, 2020

A reorganization to the senior leadership team in 2019 has had a positive, powerful impact at TwinStar Credit Union.

By Marc Rapport | Feb. 17, 2020

A committee approach allows the Washington cooperative to manage to an appropriate risk level while being a champion for members’ financial well-being.