State

Washington

By Sharon Simpson | Aug. 30, 2021

Leaders from three credit unions share insights gleaned from launching and supporting employee resource groups.

By Erik Payne | Aug. 23, 2021

Two years after launching a DEI-focused internal initiative, the Washington state cooperative created a fund to donate $5 million over five years to Black-led nonprofits.

By Marc Rapport | July 26, 2021

The veteran CEO guides DEI at a billion-dollar credit union.

 

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By Marc Rapport | June 21, 2021

STCU’s financial relief team pulls risk mitigation and member financial wellbeing under the same umbrella with employees who are simultaneously loan underwriters and financial counselors.

By Erik Payne | June 21, 2021

Seattle-based Verity Credit Union is financing limited equity housing on the city’s south side in the hopes the model could serve as the future of affordable housing.

By Marc Rapport | May 3, 2021

User experience research helps specialists define and refine the BECU member experience.

By Erik Payne | April 27, 2021

A reworked strategic plan and employee resource committees have helped Verity Credit Union fast-track efforts to improve diversity, equity, and inclusion.

By Marc Rapport | April 19, 2021

Leaders from cooperatives rural and urban talk about how they are handling staffing strategy during the pandemic.

By Marc Rapport | Dec. 28, 2020

Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.

By Marc Rapport | Nov. 2, 2020

Research and reflection drives a new lineup of products and services at Seattle Credit Union.