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Join Tom Berquist, marketing and co-op affairs for BECU ($22.7B, Tukwila, WA), for a discussion about how the credit union defined its purpose and strategic direction.
A special team at BECU delves into digital to tackle user experience at the big cooperative.
Plastic with contactless chips were being rolled out slowly. Will it become an avalanche?
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A first mobile deposit begins a shift for many a member across the country as digital replaces physical in a pandemic’s wake.
BECU, Logix, CommunityAmerica, and MSUFCU share insight on their response and how they’re planning for the unknown.
Join Callahan & Associates and Kirkbride for a discussion about WSECU’s transition from waterfall to agile project management in an effort to improve the member experience.
A reorganization to the senior leadership team in 2019 has had a positive, powerful impact at TwinStar Credit Union.
A committee approach allows the Washington cooperative to manage to an appropriate risk level while being a champion for members’ financial well-being.
STCU’s business and commercial services department is working to provide a full relationship that takes into account deposits and other needs as much as loan balances.
Five popular pieces cover a range of HR challenges, from bringing talent through the door to helping them work outside of it.