State

Wisconsin

By Marc Rapport | Dec. 6, 2021

A decade of cooperative support enables core processors to help credit union clients save time, money, and energy and better serve members.

By Marc Rapport | Nov. 1, 2021

An avatar named Val, trained to interact like a live human, handles thousands of queries every month and improves the member experience at the Wisconsin cooperative.

By Marc Rapport | March 8, 2021

Six credit unions talk about their strategies to offer members an annual payback while still ensuring adequate coverage in loan loss accounts.

 

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By Marc Rapport | Dec. 28, 2020

Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.

By Marc Rapport | Dec. 21, 2020

Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.

By Erik Payne | June 29, 2020

The chief human resources officer at Community First Credit Union discusses her credit union's response to the coronavirus pandemic.

By E.C. Harrison | May 27, 2020

Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide.

By Marc Rapport | March 30, 2020

To support members during a time of economic upheaval, the Green Bay credit union is not penalizing early withdrawal from savings accounts and is offering deferrals on installment loans. It’s offering plenty of modern comforts, too.

By Sharon Simpson | Feb. 17, 2020

Altra Federal Credit Union offers tips and insight for credit unions that want to set aside an official day to positively impact their communities.

By Callahan & Associates, Inc. | Jan. 30, 2020

Join Callahan & Associates and Altra FCU for a discussion about how the cooperative launched its annual day of service.