Consumer Sentiments & Employee Insights

Real comments from online review sites to inform strategies, policies, and practices.
By Marc Rapport

On Leadership

Jeff Disterhoft On Leadership

The CEO for University of Iowa Community Credit Union shares how developing relationships, solving problems, and uncovering opportunities have helped the cooperative thrive.
By Sharon Simpson


Something Different For 2018

A change in the funds rate and 10-year note would bring the yield curve back into the realm of normal after years of being out of bounds.
By Dwight Johnston

State In The Spotlight: California

California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all higher than the national averages.
By Ian Melhorn

Industry Performance

It's Time For Credit Unions To Challenge Themselves

What solutions could the future hold if the movement's institutions leveraged their community connections to further the well-being of all involved?
By Jay Johnson


By The Numbers

Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2017.


The Consolidated Credit Union Financial Statement


Peer Group Comparisons

Summary Financial Profiles

Credit unions in different asset-based peer groups can compare their business models against institutions of similar sizes using the Balance Sheet and Summary Income Statement contained in these profiles, which display data for the average credit union in each peer group. These profiles are available anytime to Callahan subscribers via the Search & Analyze data engine at

Peer Group Comparisons

Performance Scorecard

The Performance Scorecard compares credit union performance in major metrics across eight asset-based peer groups. Callahan subscribers can build their own Performance Scorecard using asset size, state, individual credit union, and national data sets. Visit the Search & Analyze data engine at to get started.

Anatomy Of SouthPoint Financial Credit Union

By Erik Payne

Get Busy Living Or Get Busy Dying

A strong operation in rural Minnesota helps SouthPoint Financial Credit Union meet members where they are.

Farming For Autos

New economic realities pushed SouthPoint Financial to expand into other segments of its loan portfolio. Here's how it handled the exponential growth that followed.

A Field Of Dreams For The Modern Age

When SouthPoint Financial opened several new locations in an expanded field of membership, it took the opportunity to update its branching strategy to reflect the needs of a new era.

Strategy Lab

Asking 'Why' Is The Beginning Of Sustainable Growth

Perception is a powerful reality in a world of commoditized financial service offerings.
By Jon Jeffreys

The Last Word

Ciao! Adiós! Au Revoir!

To say goodbye to this quarter’s Strategy & Performance, find the 14 credit unions whose names are reminiscent of Europe.
By Liz Furman