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This Week's Features

The Reverse Tier Savings Account That Gives More To Those...

Canvas Credit Union’s 18-month-old account was designed with younger borrowers in mind and has attracted millions in deposits to the Colorado cooperative.

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The Good, The Bad, And The Reserved

The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.

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Are We Doing Enough?

Now’s the time to go beyond financial metrics to measure — and empower — employee, member, and community impact.

6 Graphs About Credit Union Auto Lending

Annual growth in auto loans was the fastest of any major loan product at U.S. credit unions. Dig deeper to learn why.

Aman Johal
 
By Aman Johal
June 3, 2019
1093 Views
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Payment Experiences That Improve Performance

Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.

Maya Neuman
 
By Maya Neuman
April 1, 2019
1579 Views
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What’s In A Name: Director Of Continuous Improvement

The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.

By Marc Rapport

May 28, 2019

1441 Views
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Pen Air Recaptures Its Way To Auto Loan Growth

The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.

By Marc Rapport

June 3, 2019

1363 Views
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The 10-Step Guide For Replying To Online Reviews

To maintain credibility after a rebrand, Logix FCU emphasized its online reviews. In the years since, the California cooperative has received many a five-star review. Here’s how it handles those that aren’t.

By Erik Payne

June 17, 2019

1258 Views
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2017 Credit Union Annual Report

The seventh annual report shines a light on the industry's impact in 2017, while offering insights into 2018 economic trends and strategic priorities.

By Callahan & Associates, Inc.

Callahan  & Associates, Inc.

May 2, 2018
139 Views
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Building Universal Employees Leadership Content

Purdue's GOLD program turns member service reps into universal employees.

By Callahan & Associates
November 25, 2016
4516 Views
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What I Want As A Loan Participation Buyer Leadership Content

In this webinar, Kevin Kesecker, chief lending officer of SECU of Maryland, discusses loan participations and how to structure a deal that is attractive to both buyers and sellers.

By Callahan & Associates, Inc.

Callahan  & Associates, Inc.

January 14, 2016
3443 Views
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