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Not every low or nonexistent credit score is due to poor financial decisions. When these scores don’t tell the whole story, cooperatives must dig deeper to indentify good borrowers dinged by temporary setbacks and provide real solutions to repair the damage.
Credit unions have different goals than for-profit financial institutions. Instead of solely examining financial data, credit unions must also quantify the value they provide to members to accurately understand their performance. Callahan's Return Of The Member [ROM] score is built just for that. Dig into the strategies of ROM leaders to identify how they consistently provide exceptional member value.
Decades of technological progress have replaced a host of physical interactions with clicks, scrolls, dials, and voice commands. But in all this technological revolution, why is the branch still around? Study how credit unions are adjusting their branch strategies to better address member needs and maximize brick-and-mortar interactions.
Credit unions are benefiting from economic improvements such as increasing new home sales, rebounding consumer spending, and a pickup in manufacturing. But even as they reap the rewards of the turnaround, cooperatives are further propelling economic growth in their communities. Identify new ways your credit union can drive the economic recovery in your community.
Credit unions are looking for ways to better communicate with regulators and get ahead of the impact of upcoming changes. Learn about the Consumer Financial Protection Bureau’s mortgage reform and take note of how it is including the credit union perspective as it shapes new regulations.
Whether it's in another town, another state, or across the country, the challenges of managing a remote footprint are vast. To contend with these issues, credit unions have merger, acquisition, and exit opportunities available through their cooperative network. Learn how credit unions across the country have strategically managed mergers, acquisitions, and exits without losing members.
The Nov. 6 election has passed, but there is still a lot at stake for credit unions in local races. Credit unions across the country are stirring up voter activism in their communities to make themselves known to politicians and impact election outcomes. Take a closer look at how credit unions are getting involved, key topics they’re focusing on, and candidate races that impacted credit unions in this past election season.
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