State Employees’ Credit Union (SECU) Raleigh, NC ($15.9 billion) introduced a Million Dollar Sweepstakes in 2007 to encourage member checking account holders to convert from paper statements to e-statements.

Online members are accessing the credit union services through multiple touchpoints, with heavy use of online banking (multiple times per week) and monthly use of the credit union branch. In terms of their preferences, however, members are divided between those who prefer to avoid the branch and those who select channels based on convenience.

How can you increase bill pay usage at your credit union? This article details 10 action items to help members and credit unions with this technology.

Current trends offer insight and ideas for targeted messages to promote credit union bill pay.

According to the Federal Reserve's 2007 Payments Study, many previous trends are shifting.

You’ve planned carefully, done the research. You’ve crafted creative copy guaranteed to make an impact. Even scrubbed your email list to ensure its accuracy. Hit the send button and then it happens…

Today, your technology dollar can purchase just about any feature you, and your members, could want, but it takes dedication to innovation.

How are credit unions budgeting and spending for technology in 2008 compared to last year?

SECU Gives Back to Members and Saves Money through Its Million Dollar Sweepstakes

Over the past six months, the price of a barrel of crude oil has increased by about 50%, reaching $140 last week. Hypermiling is one extreme way to spend less on gas.