Technology

Remote Deposit Capture (RDC)

By Aman Johal | April 27, 2020

Through 2019, traditional retail delivery continued to develop as credit unions increased branch and employee counts. In 2020, as the novel coronavirus begins to impact operational strategies, credit unions may shift focus to remote support networks in an effort to offer sustained member value.

By Vertifi Software | Oct. 28, 2019

Ongoing innovation at EasCorp CUSO builds on its legacy as a pioneer in remote deposit capture and more.

By Samantha Cristobal | July 8, 2019

Expanding electronic services is another way credit unions provide more convenience and value for their members. Which institutions lead the way in online banking usage?

 

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By Advanced Fraud Solutions | June 24, 2019

Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.

By Samantha Cristobal | May 6, 2019

How many credit unions offer a convenient and valuable experience that doesn't require stepping foot into a physical branch?

By E.C. Harrison | Sept. 18, 2018

Technology tips to lower call center volumes and deepen interactions with members.

By Marc Rapport | July 11, 2017

A new app is helping California Credit Union build $10 million a month in remote deposit volume for business services.

By Erik Payne | March 20, 2017

How a check deposit strategy helps Cornerstone Community increase mobile penetration and RDC usage.

By Erik Payne | Sept. 7, 2016

... plus, the average monthly transactions and deposit amounts to aim for.

By Marc Rapport | Aug. 22, 2016

The upstate New York cooperative mixes mobile offerings with online and in-person social relations to drive member, share, and loan growth.

By Marc Rapport | May 19, 2016

Examiners expected to follow new mobile rules from joint regulator council.

By Callahan & Associates, Inc. | May 9, 2016

Tennessee-based Leaders Credit Union serves a mix of demographics not unusual for many Mid-South American towns. In many ways it is a typical credit union, however, it is also aggressively expanding its digital services.

By Erik Payne | Feb. 22, 2016

In today’s world of same-day service and immediate gratification, these credit unions are using new delivery channels and transaction capabilities to exceed member expectations.

By Marc Rapport | Dec. 21, 2015

Innovative credit unions increase security and functionality and ratchet up the marketing to make their mark in mobile banking.

By Sharon Simpson | Oct. 28, 2015

Members of this Grand Canyon State cooperative are giving new identity authentication options the thumbs-up.

By Marc Rapport | Oct. 1, 2015

Credit union card processors say conversion process is well underway, and don’t call it a deadline.

By Marc Rapport | June 8, 2015

An aggressive mix of targeting and technology has helped the Wisconsin-based credit union decrease its average age and expand member usage.

By Marc Rapport | June 8, 2015

Product meets marketing meets members in this small-town credit union that delivers high-tech solutions.

By CUSO Financial Services, L.P. | June 1, 2015

This paperless technology can change the way advisors do business and the way credit unions and banks look at their investment programs.

By Janet Lee | Feb. 16, 2015

Consumers expect a seamless, real-time, consistent, and engaging experience in all their banking channels.

By Erik Payne | Oct. 13, 2014

The annual Technology Priorities Survey from Callahan & Associates reveals how cooperatives are building better digital interactions with their membership, one click and tap at a time.

By Chris Howard | March 19, 2014

On-site coverage at BAI’s Payments Connect 2014.

By Worldpay Inc. | May 13, 2013

Mobile check deposit is a crucial factor for driving adoption in this evolving channel.

By Parth Kapoor | March 11, 2013

The latest survey from Callahan & Associates takes a deep dive into technology deployment metrics and investment trends to spotlight the growing momentum behind virtual business strategies.

By Catherine Siskos | Jan. 14, 2013

A new survey finds that remote banking is prompting some credit unions to rethink their business model.

By Aaron Pugh | Dec. 31, 2012

Element Federal has lessons for all credit unions when it comes to innovation.

By Aaron Pugh | Nov. 8, 2012

Re-envision branch strategy and rediscover your faith in brick-and-mortar.

By Rebecca McClay | Nov. 6, 2012

Credit unions that may not want to invest in an entire payments suite may find alternatives for offering instant deposit.

By Ron Daly | Oct. 12, 2012

It's time to think seriously about joining financial institutions that offer the convenient technology that allows members to bank by themselves.

By Ron Daly | Oct. 12, 2012

It's time to think seriously about joining financial institutions that offer the convenient technology that allows members to bank by themselves.

By Alogent | Oct. 9, 2012

Mountain America Credit Union positions itself for the future of self-service banking.

Partner Perspective
Why Tellers Still Matter

By Alogent | Sept. 24, 2012

The role of frontline staff will be enhanced by new technology, not replaced by it.

By Ron Daly | July 2, 2012

Is your largest branch open for business?

By Aaron Pugh | May 10, 2012

A roundup of Day 1 at SourceMedia’s Card Forum and Expo.

By Synergent | Nov. 7, 2011

There are major advantages to working with a service provider to offer comprehensive remote services to members.

By Aaron Pugh | Oct. 1, 2011

Credit unions forfeit an aerage of $30,000 per year, per branch in undue labor costs, but next generation infrastructure can rein in expenses and streamline the member experience.

By Callahan & Associates | July 1, 2011

These mobile payment developments are on the cutting edge of consumer preference.

By | June 6, 2011

SAFE Credit Union explains its mobile priorities for 2011.

By Callahan & Associates | April 1, 2011

What can RDC do for your credit union?

By Rebecca Wessler | March 17, 2011

In the years since Callahan began covering the Internet as a way to serve, support, and grow membership, technology has evolved in ways no one imagined.

By Alogent | Feb. 7, 2011

Is your credit union falling behind?

By Aaron Pugh | Jan. 3, 2011

Remote teller systems provide more than a decade of convenience, safety, and efficiency for one Baltimore credit union.

By Aaron Pugh | Dec. 23, 2010

The industry's high-tech solutions at a glance.

Feature
Never Far Away

By Thomas Cullen | Dec. 13, 2010

Remote deposit services extend an $8 million credit union’s reach.

By Aaron Pugh | Nov. 22, 2010

The evolution of remote deposit finds credit unions on the mobile forefront.

By Rebecca Wessler | Nov. 18, 2010

An Indian start-up has more in common with credit unions than its offer of financial services.

By Alix Patterson | April 1, 2010

Credit unions are popping up all over iTunes, offering numerous iPhone applications that fulfill the needs of mobile members.

By Chris Tissue | April 1, 2010

This edition is brought to you straight from the corporate communities that use this holiday to have a little fun and show some personality. And from the letters C and U.

By Leigh Anne Terry | March 8, 2010

Just a few short years ago, the buzz was all about "going green." Then the bottom fell out of the economy, and everyone's focus shifted to "saving green."

By Lydia Cole | Feb. 1, 2010

Public discussion has interwoven two themes over the past few weeks: The U.S. needs jobs, and credit unions need loans.

By Alix Patterson | Jan. 22, 2010

The CUJournal reported today that Torrance Community Credit Union launced a deposit capture iPhone app. That brings the (known) institutions to 5: 3 are credit union, 2 are bank.

By Eric King | Jan. 11, 2010

Eric King, vice president of Business Services, provides a first-person narrative of how Delta Community Credit Union is helping small- to medium-sized businesses in Georgia succeed.

By Alix Patterson | Jan. 8, 2010

Credit unions and banks are running neck-in-neck in launching remote desposit iPhone apps.

By Callahan & Associates | Jan. 1, 2010

Home capture can have a positive impact on growth strategy.

By | Nov. 9, 2009

The speed at which deposit capture tools have evolved since Check 21 legislation was enacted in 2004 has been dizzying. In five short years, we’ve seen branch capture, merchant capture, ATM capture ... and now teller capture.

By Callahan & Associates | Oct. 1, 2009

Imaging technology makes optimal use of existing transaction networks and the internet, so that check imaging implementatino is fast, cost-effective, and easy for staff to master.

By Callahan & Associates | Oct. 1, 2009

In March 2008, Digital Federal Credit Union ($4.5B, Marlborough, MA) launched a remote deposit capture service for members which has significantly increased their number of deposits.

By Lydia Cole | Sept. 21, 2009

I have a confession to make…my primary financial institution isn’t a credit union. It’s PNC.

By Alix Patterson | Aug. 13, 2009

I’ve been using USAA Deposit@Home for a few years now. Today, I tried Deposit@Mobile for the first time. I hit a few bumps (think I was too excited to use it to think clearly…or I’m more technically inept than I thought) but it went relatively smoothly. Here’s how it works.

By Finastra | April 20, 2009

By streamlining workflows and pumping up self-service offerings, credit unions can create a leaner, more productive operation to offset shrinking margins.

By Lydia Cole | Oct. 27, 2008

Does your credit union have a multi-pronged delivery approach? Knowing how members access the credit union and why they choose their preferred channels will help your MSRs and agents respond appropriately in a variety of sales situations.

By Callahan & Associates | Oct. 1, 2008

The technology survey is an effort to understand current technology spending priorities in the credit union industry.

By Callahan & Associates | Oct. 1, 2008

Front-end image capture systems for branch, teller, merchat, home, ATM, and kiosk are available from lots of providers -- but who can you trust?

By Callahan & Associates | Oct. 1, 2008

Four credit union executives give their perspective on how they are making decisions in 2008 based on delivery channels, managing staff, and investments in the coming year.

By Lydia Cole | July 28, 2008

With the passage of the Check 21 Act in October 2003, financial institutions were permitted to process images through the Federal Reserve, lending to increased use of imaging technology. Many larger banks have taken advantage of the imaging process, linking branches and operations centers across the globe.

By Lydia Cole | March 17, 2008

With more check images clearing than paper checks at all financial institutions, credit unions are at the forefront of consumer image capture products.

Since Check 21 became law, we have seen the transition from paper settlement to the digital domain. Paper processing is now more the exception than the standard, and the system is still evolving.

By Lydia Cole | March 3, 2008

Financial institutions are effectively leveraging the combination of legislation and technology to modernize the way checks are processed.

By | Dec. 10, 2007

What’s your plan for growing deposit volume, strengthening member relationships and expanding your business member base with remote deposit capture?

By Callahan & Associates | July 1, 2007

The use of image replacement documents for payment has its growing paints as well as advantages.

By | May 21, 2007

With so many financial institutions chasing new business dollars, could remote deposit services define how credit unions are going to compete going forward?

By Scott Patterson | Jan. 8, 2007

Remember the first time you logged into Home Banking, paid a bill online, obtained instant loan approval, or moved money between institutions via A2A? If you're like me, experiencing these capabilities were defining moments that forever would shift traditional banking transaction preferences (and expectations) to the online channel. Well, for me, this just happened again.