Technology

Technology

By Marit Hoyem | June 27, 2022

The industry can fill a void on the social app, where posts intended as financial education are frequently just vehicles for content creators to promote their personal brands.

By Sharon Simpson | May 23, 2022

PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.

By Marc Rapport | May 9, 2022

Online threats and responses evolve, but focusing on diligence and compliance helps the California cooperative stay ahead.

 

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By PSCU | May 2, 2022

Positive member experiences across all channels facilitate high-value service, promote product adoption, and support communications that can be broadly delivered in a consistently engaging and personalized manner.

Partner Perspective
MX Strategies For 2022 And Beyond

By Avtex | May 2, 2022

Integrate the cloud, data automation, AI, and self-service innovations to offer top-line member experience to credit unions and their members.

By Symitar | May 2, 2022

In the age of digital, a “people-helping-people philosophy” is needed more than ever.

By Alogent | April 4, 2022

Sustainable success requires continuous reinvention, adaptation, and a willingness to innovate.

By Elan Financial Services | April 4, 2022

Credit unions should focus on product, experience, and innovation while leveraging their established brands and market presence.

By Rebecca Wessler | March 21, 2022

AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.

By Engageware | March 14, 2022

Omnichannel scheduling provides the perfect bridge from intent to action.