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Join Neustar and fellow industry thought leaders for a discussion on how contact centers are relying on next-generation technologies to keep member experiences top-of-mind in a challenging environment.
Oct 21, 2020
Join Erin Coleman, senior director, advisory services at Filene Research Institute, and Jay Johnson, chief collaboration officer at Callahan & Associates, for a webinar on how credit unions can be focused on innovation, when surrounded by disruptions.
Join a panel of credit union executives as they share strategies to ensure cooperative boards fully represent their diverse memberships.
Join Callahan & Associates for an informative webinar that highlights why leading with purpose is critically important for credit unions to stay relevant in a highly competitive financial services marketplace.
Join Member Loyalty Group for insights on how the pandemic has affected experience ratings at credit unions across the country.
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Join a panel of credit union executives as they discuss how their credit unions adapted quickly to serve members' needs, how they built new relationships with local business owners and what advice they have for other credit unions looking to support small businesses in their own communities moving forward.
Aug 27, 2020
Join Gallup Managing Partner, Anson Vuong, as he shares key takeaways from Gallup’s Financial Services Study and provides details on how credit unions can differentiate in today’s environment by focusing on the person behind the member.
Join Lori Bocklund of Strategic Contact and DJ Haskins from SilverCloud to hear what survey data of 100+ CU contact center leaders reveals about the changing contact center, and how your center can better respond to today’s member needs.
Join BCU's ($4B, Vernon Hills, IL) senior manager, talent acquisition and culture development and director, talent management as they discuss how their credit union rapidly shifted to remote hiring and learning.
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Aug 17, 2020