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VIDEO

How COVID-19 Has Impacted The Member Experience

Join Member Loyalty Group for insights on how the pandemic has affected experience ratings at credit unions across the country.

By Callahan & Associates, Inc.

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VIDEO

How To Serve Small Business: Insights From Successful PPP Lenders

Join a panel of credit union executives as they discuss how their credit unions adapted quickly to serve members' needs, how they built new relationships with local business owners and what advice they have for other credit unions looking to support small businesses in their own communities moving forward.​

By Callahan & Associates, Inc.

Aug 27, 2020

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VIDEO

Driving Market Differentiation Through Member Engagement

Join Gallup Managing Partner, Anson Vuong, as he shares key takeaways from Gallup’s Financial Services Study and provides details on how credit unions can differentiate in today’s environment by focusing on the person behind the member.

By Gallup

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VIDEO

Empower Your MSRs To Make Every Conversation Count

Join Lori Bocklund of Strategic Contact and DJ Haskins from SilverCloud to hear what survey data of 100+ CU contact center leaders reveals about the changing contact center, and how your center can better respond to today’s member needs.

By SilverCloud, Inc.

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VIDEO

How To Hire & Train Remotely Leadership Content

Join BCU's ($4B, Vernon Hills, IL) senior manager, talent acquisition and culture development and director, talent management as they discuss how their credit union rapidly shifted to remote hiring and learning.

By Callahan & Associates, Inc.

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VIDEO

2Q 2020 Trendwatch

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Callahan & Associates, Inc.

Aug 17, 2020

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VIDEO

Mortgage Market Trends & How To Conduct Analysis With HMDA Data

Join Callahan & Associates for a webinar on U.S. mortgage market trends and how to use the Home Mortgage Disclosure Act (HMDA) data in both Peer-to-Peer and MortgageAnalyzer for your credit union’s mortgage lending planning and analysis.

By Callahan & Associates, Inc.

Aug 06, 2020

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VIDEO

How To Win WIth Enterprise Analytics

The Credit Union Analytics Community & Tableau User Group welcome Eduardo Santos as he talks about United Federal Credit Union's analytics journey.

By Charlotte Taft at Callahan & Associates, Inc.

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VIDEO

4 Credit Unions Share Insights On Member Experience

Join Glia and special guest panelists from 4 credit unions that span the US—and the physical/online spectrum— for a lively discussion on the unifying topic of Member Service.

By Glia

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VIDEO

Ask Me Anything: Suncoast's Data Analytics Team

In this interactive session, Suncoast Credit Union’s ($11B, FL) Data Analytics team, lead by Nolan Walker, joins us to talk about the different roles, responsibilities, and challenges that face their squad. Register for this session and log on to hear about how their team tackles data science, data management, and more.

By Charlotte Taft at Callahan & Associates, Inc.

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