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VIDEO

5 Reasons To Implement A Chatbot

Join SilverCloud Inc. for a discussion on how to kickstart the implementation of chatbots. We’ll cover the advantages, explore various use cases, and show you how to improve the member experience using chatbots in a painless and cost-effective manner.

By Callahan & Associates, Inc.

Oct 03, 2019

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VIDEO

Analytics For Everyone: Enablement, Self-Service, & Branding

October Credit Union Tableau User Group Meeting

By Charlotte Taft at Callahan & Associates, Inc.

VIDEO

A Strategy To Improve Member Experience Leadership Content

Join Callahan & Associates and Charlie Allen, vice president of member experience at Christian Community Credit Union for a discussion about the cooperative's in-depth, process-level approach to improving the member experience.

By Callahan & Associates, Inc.

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VIDEO

2019 Credit Card Management Series: Mapping Products to Membership Expectations Leadership Content

Join Tim Kolk, president of TRK Advisors, for a discussion about how credit unions can optimize their card portfolios and remain competitive in this continually evolving market.

By Callahan & Associates, Inc.

Sep 19, 2019

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VIDEO

Credit Union Power BI User Group Kick-Off Meeting

Join us for the first meeting of the Credit Union PowerBI User Group to learn how other credit union analytics professionals have tackled problems relating to getting started with the right techn

By Charlotte Taft at Callahan & Associates, Inc.

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VIDEO

Assessing The Current Investment Landscape

Join Jason Haley, managing director of ALM First's Investment Management Group and Sam Taft, assistant vice president, business development at Trust for Credit Unions, for a discussion about the latest economic and market insights along with investment trends based on second quarter 2019 performance data for all U.S

By Callahan & Associates, Inc.

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VIDEO

How Automation Can Improve The Member Experience Leadership Content

Join Callahan & Associates and Affinity FCU's Charlie White, business transformation officer, and Marc Conover, workforce manager, for a discussion about how the credit union is leveraging robotic process automation (RPA) to improve the member experience.

By Callahan & Associates, Inc.

Aug 27, 2019

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VIDEO

Critical Communications Strategies For A Smooth Conversion Leadership Content

Join Callahan & Associates and Stephanie Carl, director of marketing and digital experience at Corning Credit Union, for a discussion about how the credit union created a formal team to implement a three-pronged, no-surprise communications strategy and ensure a smooth technology conversion.

By Callahan & Associates, Inc.

Aug 21, 2019

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VIDEO

2Q19 Trendwatch

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Callahan & Associates, Inc.

Aug 15, 2019

2
VIDEO

2019 Credit Card Management Series - Calculating Program Profitability Leadership Content

The 2019 Credit Card Management School, a partnership between Callahan & Associates and TRK Advisors, helps credit unions optimize their card portfolios and better understand the latest trends in program design and management.

By Callahan & Associates, Inc.

Aug 08, 2019

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