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This is a webinar on U.S. mortgage market trends featuring newly released 2020 Home Mortgage Disclosure Act (HMDA) data.
Sep 21, 2021
This webinar shares the results of a survey of credit union leaders and where and how they plan to prioritize, invest, and allocate resources for member engagement for 2022.
Sep 15, 2021
During this webinar, Josh Garrison, vice president of consumer lending, and Kipp Riesland, financial wellbeing program manager for Patelco Credit Union, discuss how to help members rebuild their credit and avoid common challenges in the process
Aug 26, 2021
Jeff Sobieralski, director of financial health and wellbeing, and Michelle Straber, assistant vice president of learning and performance, Teachers Credit Union ($4.2B, South Bend, IN) discuss how the credit union formalized conversation training for employees to dig deeper into a member’s underlying financial health.
Baron Conway (SVP, head of digital and product management at Nuvision Federal Credit Union, $2.7B) and Courtney Rowan, vp, digital experience at Citadel Credit Union, $4.4B) discuss how they have taken on digital transformation and looked at ways to reduce friction and enhance the member experience.
Aug 18, 2021
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Learn about the credit union performance trends gathered from 2Q 2021 data.
Aug 11, 2021
In this session, we share what lessons were learned during COVID, and how credit unions can employ new strategies to deal with financial crime during a digital transformation.
Jul 28, 2021
Join a panel of credit union executives as they discuss how to successfully launch Employee Resource Groups (ERGs). These leaders will share their experiences and key lessons learned to date with examples spanning multi-year programs to brand-new initiatives.
Jul 21, 2021
Learn how to staff and optimize your contact center for digital transformation.
Jul 14, 2021
This session explores the 5 Key Pillars of DEI: Community Development, Board Governance, Management, Brand, and Culture.
Jun 28, 2021