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VIDEO

How To Make Your Customer Communications More Member-Centric

Join Doxim as we discuss how a well planned and integrated CCM strategy can break down communication silos and ensure a customer-centric approach whenever and wherever your members engage with you.

By Doxim Inc.

Jun 12, 2019

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VIDEO

How To Make An Annual Meeting Mean More Leadership Content

Join Callahan & Associates and Rachel Van Noord, director of community outreach for BECU, for an interactive discussion about the Washington credit union’s Member Summit.

By Callahan & Associates, Inc.

Jun 05, 2019

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VIDEO

Offer Experiences Instead of Cash — A Gaming Approach To Staff Incentives Leadership Content

Join Callahan & Associates and Jonathan Hanson, director of product marketing at Community First Credit Union of Florida, and Chris Culpepper, sales performance manager at the credit union, for an interactive discussion about the Florida credit union’s cashless incentive program.

By Callahan & Associates, Inc.

May 30, 2019

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VIDEO

1Q19 Trendwatch

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Callahan & Associates, Inc.

May 16, 2019

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VIDEO

How To Build A Member Referral Program That Works Leadership Content

Join Callahan & Associates and Holly Smith, vice president of marketing at Heritage FCU, for this interactive webinar about the credit union’s referral program, how the cooperative is evaluating its results, and which criteria it is changing in the future.

By Callahan & Associates, Inc.

May 08, 2019

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VIDEO

Develop A Future-Proof MX Technology Strategy

Has your credit union evolved its MX strategy to match these changing member expectations? Is your CU providing members with a single integrated experience? And if not, how do you get started?

By Doxim Inc.

Apr 24, 2019

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VIDEO

2019 Credit Card Management Series - Card Market Overview

The first session of the 2019 Credit Card Management Series provides information on the state of the current credit card market with a focus on issues critical to those competing with the largest issuers.​

By Callahan & Associates, Inc.

Apr 18, 2019

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VIDEO

ITM Deployment Strategies That Work Leadership Content

Join Callahan & Associates and Matthew Gaspari, executive vice president and chief operating officer at Tucson FCU, for an interactive discussion about the credit union’s carefully planned ITM rollout, how it determined where to place the machines, and key considerations for the member experience.

By Callahan & Associates, Inc.

Apr 10, 2019

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VIDEO

Help Members Live Life Fully Leadership Content

Join Callahan & Associates and Kris VanBeek, CEO of USAlliance Financial FCU, for a live discussion about the New York’s cooperative’s “Live Life Fully” motto. Learn how the credit union has incorporated the brand concept into everything from marketing campaigns to internal practices and hear how members have reacted to it.

By Callahan & Associates, Inc.

Apr 04, 2019

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VIDEO

Attracting Gen Z To Your Credit Union

Join guest speaker Jeff Fromm, author of best selling book - Marketing to Generation Z and a regular contributor to Forbes, for a discussion on the needs of the next generation.

By Callahan & Associates

Apr 02, 2019

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