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VIDEO

Mortgage Market Trends & How To Conduct Analysis With HMDA Data

This is a webinar on U.S. mortgage market trends featuring newly released 2020 Home Mortgage Disclosure Act (HMDA) data.

By Callahan & Associates, Inc.

Sep 21, 2021

0
VIDEO

Member Engagement – What to expect and how to prepare for 2022

This webinar shares the results of a survey of credit union leaders and where and how they plan to prioritize, invest, and allocate resources for member engagement for 2022.

By Engageware

Sep 15, 2021

0
VIDEO

How To Help Members Rebuild Credit Leadership Content

During this webinar, Josh Garrison, vice president of consumer lending, and Kipp Riesland, financial wellbeing program manager for Patelco Credit Union, discuss how to help members rebuild their credit and avoid common challenges in the process

By Callahan & Associates, Inc.

Aug 26, 2021

0
VIDEO

How To Use Everyday Conversations To Improve Financial Wellbeing Leadership Content

Jeff Sobieralski, director of financial health and wellbeing, and Michelle Straber, assistant vice president of learning and performance, Teachers Credit Union ($4.2B, South Bend, IN) discuss how the credit union formalized conversation training for employees to dig deeper into a member’s underlying financial health.

By Callahan & Associates, Inc.

0
VIDEO

Digital Account Opening: Removing Friction and Enhancing the Member Experience

Baron Conway (SVP, head of digital and product management at Nuvision Federal Credit Union, $2.7B) and Courtney Rowan, vp, digital experience at Citadel Credit Union, $4.4B) discuss how they have taken on digital transformation and looked at ways to reduce friction and enhance the member experience.​

By Terafina Inc.

Aug 18, 2021

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VIDEO

2Q21 Trendwatch

Learn about the credit union performance trends gathered from 2Q 2021 data.

By Callahan & Associates, Inc.

Aug 11, 2021

0
VIDEO

Lessons Learned: Fighting Financial Crime During and Post Covid-19

In this session, we share what lessons were learned during COVID, and how credit unions can employ new strategies to deal with financial crime during a digital transformation.

By NICE Actimize

Jul 28, 2021

0
VIDEO

How To Launch Employee Resource Groups Leadership Content

Join a panel of credit union executives as they discuss how to successfully launch Employee Resource Groups (ERGs). These leaders will share their experiences and key lessons learned to date with examples spanning multi-year programs to brand-new initiatives.

By Callahan & Associates, Inc.

Jul 21, 2021

0
VIDEO

Staffing Your Contact Center for Digital Transformation

Learn how to staff and optimize your contact center for digital transformation.

By Glia

Jul 14, 2021

0
VIDEO

The 5 Key Pillars of DEI

This session explores the 5 Key Pillars of DEI: Community Development, Board Governance, Management, Brand, and Culture.

By CU Strategic Planning

Jun 28, 2021

0
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