How COVID-19 Has Impacted The Member Experience

Join Member Loyalty Group for insights on how the pandemic has affected experience ratings at credit unions across the country.

 
 

In April, Member Loyalty Group hosted a webinar regarding initial member feedback on COVID-19. At that time, it was too early to provide statistics on how the situation was impacting experience scores. Time has passed, and with that comes a wealth of data providing new insights on how the pandemic has affected experience ratings at credit unions across the country.

Join us as we discuss this data and how it may shape the future of our industry.

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