When a 2015 website redesign for San Francisco Federal Credit Union ($1.1B, San Francisco, CA) rendered the site unusable for visually impaired members, the California cooperative worked with public interest lawyers to create a better online experience.
“Our member helped us understand the problem and helped us work toward the right solution,” says Mark Michaels, the credit union’s senior vice president and chief technology officer.
In this webinar, learn how the California credit union tests accessibility and ensures updated web pages and apps remain visible and accessible to all members.
Part 1: The Challenge And Opportunity
Part 2: Small Changes Make A Big Difference
Part 3: 6 Ways To Improve Accessibility
Part 4: Keys To Success
Part 5: Questions