New Member Onboarding: Remove Friction And Create Member Delight

Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on the topic of onboarding.

 
 

Perfecting the New Member Onboarding experience is a tall order, especially in light of the challenges brought on by the pandemic. Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on this critical topic. You’ll also hear from industry colleagues about the ways their credit unions have refined their processes to keep experience scores high. They’ll also share strategies and tips to make the new member journey an effortless experience.

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May 27, 2021


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